About Us

Who We Are

Refresh Accommodation is an established short-term serviced apartment provider with over 20 years experience working within Central London. Refresh Accommodation recognized the growing demand and requirements of companies and individuals for alternative accommodation solutions. We are focused on maintaining our excellent reputation for customer service and commitment to meeting client’s needs.
We have a myriad of apartments to choose from, offering accommodation in central locations, such as Kensington, Liverpool Street, Mayfair, Hyde Park and The City. Our apartments can provide accommodation solutions from 1 day to 1year.
Account managers are available to discuss individual enquiries and group reservations. Because of our unique website features, clients are able to access previous information and financial records relating to bookings and promotional updates to help booking an apartment, a simple process.

Our Mission: 'Offering Total Customer Satisfaction'

• Refresh accommodation have personally viewed all accommodation partners to ensure quality and service are maintained.
  
• Refresh staff will always act in a friendly and professional manner, offering a high level of personal customer service.
  
• Clients are encouraged to provide feedback upon the quality of service & accommodation they experience.
  
• When enquiring and reserving accommodation, clients will receive a courteous, prompt and efficient service.

Meet our team

Below are some of the members of the Refresh Accommodation team who will be dealing with your bookings and requests. We are an efficient and friendly team who work hard to find you the most suitable accommodation to suit your requests. We look forward to hearing from you!

Ross Patterson

Managing Director
ross@refreshaccommodation.com

 

Chris Jerome

Business Development Manager
chris@refreshaccommodation.com

Graduated from Bournemouth University in 2005 with a BA Hons in Tourism Management. I undertook work experience in serviced apartments during the sandwich year of my degree and upon completion of my studies took six months off to go travelling around the world. Since returning to London I have been working with Refresh.